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If that's you, we have an Alzheimer's Marketing Program lead for you!

Posted via email from Marketing Elder Care and Marketing Senior Services

It hasn't been announced yet, and is still a bit of a work in progress (don't tell George I said this ), but we've just implemented something for our Alzheimer's Home Care Network that adds a 4th and 5th level of opportunity for online visibility and leads. Directories are a dime a dozen and I bet you are listed on many of them, but nothing like this have ever been introduced and it proves to be a hit with the search engines. So, let me be clear when I say that if you are NOT part of the Alzheimer's Home Care Marketing Program and you need to increase your bottom line, the time to get on-board is now. We have a limited number of slots in each territory and they WILL sell out. (Any of you who know me, know that when I say something will sell out, it absolutely will.)

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Specifically, Homasassa Florida?

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Our Alzheimer's National Network of home care providers and assisted living providers is growing by leaps and bounds.

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Message from sender:
This is a resource from Ragan.com sent by your friend. Visit Ragan.com for more.

5 recent Facebook changes you really should know about

By Arik Hanson

Updated features, tools and functions might alter the way you employ the site

In case you didn’t notice, Facebook is constantly tinkering with its functionality, features and tools. In many ways, it’s a good thing. They’re always working to improve the platform—to improve the “user experience.”

On the flip side, it makes it tough to keep up with all the changes when the social media giant is introducing an update, change or tweak every week.

Along the way, I know I’ve missed a number of key updates, only to realize them a few weeks (or in some cases a month or so) later.

I’ve learned to become a voracious reader of three blogs: The official Facebook blog, Inside Facebook and All Facebook (the unofficial Facebook blog). Keeping up with these blogs has allowed me to stay up to date on the latest goings-on inside Facebook-ville.

Recently, Facebook has rolled out some changes that might impact you and your work a bit more than you think. Take a peek, and pass it along to those who you think might be affected:

1. Facebook questions. This feature isn’t live for everyone yet, but when it does go live it has the potential to change the way people source information on the massive platform. By giving users the opportunity to crowd-source answers to basic questions, this tool could actually revolutionize the way people interact on Facebook. For brands, the opportunity is pretty big, too. Think about common questions that pop up around your brand (not just product/service-specific, but questions relating to topics around your brand). You’ll have an opportunity to listen to those questions and to see how other fans, customers and users are responding. (Remember, Questions will be on Community Pages, too.) You should have the chance to weigh in with information that may influence purchase decisions.

2. Multiple users can now access advertising accounts. For bigger brands, I’m guessing this has been a big issue. You have an advertising account, but only the creator can access the account, create ads and monitor results. With this recent change, you can give multiple admins access to the advertising info. This is huge for teams that need backups and agency partners to get to that information.

3. Threaded comments for multiple posts of the same link. Facebook recently added an interesting piece of functionality. Any time a number of your friends post the same link, it will aggregate the posts and show comments and likes in threaded form. What does this mean for brands? It should give users and brands a better sense for topics that are “trending” and which posts more fans are talking about.

4. Facebook ads now show friend reviews. You know all about “endorsed” ads—those ads that are “liked” by your friends. Facebook recently took that concept one step further and added friend “reviews” to the mix. With a five-star rating framework now in place, not only can you see whether friends like a brand page, but you can also see specifically how they feel about the brand, product or service. It’s especially helpful with retail products and service-based organizations (think health-care providers).

5. No more boxes. Two potentially huge changes for brand pages will take effect this week, according to Facebook. The first, the removal of “boxes” for brand pages. Typically, this means those boxes that brands have inserted on the left-hand side of  Wall pages. These sometimes include policies or rules. If your page does have a box on the left-hand side, consider moving that content to the Info tab or a custom tab. Second, Facebook is also changing the width of its custom tabs to 520 pixels. What does this mean? If you’ve created a custom tab, you need to change the width to 520 pixels. With all the FBML custom tabs brands are employing, this change affects more pages than you might think.

Posted via email from Marketing Elder Care and Marketing Senior Services

Posted via email from Marketing Elder Care and Marketing Senior Services

Watch this video- super important for our clients!
If your Facebook feed ever fails- this is the answer:
Watch:
How To Connect Your Blog to Your Facebook Fan Page

Posted via email from Marketing Elder Care and Marketing Senior Services

Posted via email from Marketing Elder Care and Marketing Senior Services

August 13, 2010

Dear Clients and Colleagues,

LTC Expert Publications LLC is officially implementing a support desk and support team within our organization to better meet our customers’ needs.

Moving forward we request that all questions, inquiries, blog content items, issues, problems, requests and information be directed to:  http://ltcexpert.zendesk.com/home

In the past, all inquiries had been directed to Valerie VanBooven’s email address. That will no longer be an option for support issues.

All content submissions for blogs, general questions, concerns, ideas, or requests should be made through this portal: http://ltcexpert.zendesk.com/home

Access the FREQUENTLY ASKED QUESTIONS here.

We now have a dedicated staff member who will be reviewing all requests, responding, and assigning follow up tasks to the appropriate members of our team.

This process is designed to document all requests and eliminate any bottle-necks in the system.

Please use this portal first. If a phone call, conference call or other form of communication is needed, we will "escalate" the request and have someone contact you by phone or set up an appointment.

Thank you for your participation!

Valerie VanBooven RN BSN, Managing Partner, Idea and Marketing Geek

George Novoson, Managing Partner, Sales and Business Development Expert

Jill Terbrock, Queen of Customer Service

 

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